Returns/Exchanges

The GLOW Beauty Group® has a corporate commitment to providing outstanding customer satisfaction with world-class products and customer service. We hope you love what you ordered. However, if you are not fully satisfied with your purchase for any reason, we would love to hear from you and will do our best to find a solution that works for you.

To return your purchase, you must contact customer service within 5 days of delivery, including your invoice number and reason for returning the products. If you choose to return the product, shipping will be at your expense. Write down the delivery tracking number for your own reference.

Please note that we do not refund any purchase for any reason. Original shipping and handling charges are also non-refundable. However, you will be able to place a new order for any other product or products of your choice, for an equivalent or larger sum.

Please allow 5 -7 business days for delivery of new merchandise and processing of your new order.